【帝锋供金会】条款及细则

1.            会员/会籍须知

1.1.       「本公司」定义是指《帝锋金银币(香港)有限公司》。

1.2.       「标会」定义指完成供款后可换购帝锋金银币产品乙件（不可并单），产品价值须高于换购总值。

1.3.       「标会额」定义是会员标会当天所缴付的尾款金额。

1.4.       「会籍有效期」指首期供款当日起计以 12期 或18期为有效期，到期日为会籍到期月份当月的最后一天为准。

1.5.       会员必须完成所需供款及于会籍有效期内申请标会；如会员在会籍有效期内仍未标会将视为放弃权利，本公司将于总供款额中扣除10%行政费后退还余额。

1.6.       如会员于供会期间申请提早退会，本公司将于总供款额中扣除10%行政费后退还余额。

1.7.       会员可享有供款宽限期三个月（即：供款期12期，必须于15个月内完成所有供款；供款期18期，必须于21个月内完成所有供款）。如会员未能于宽限期内完成供款，将会被视自动放弃及终止会藉，本公司将于总供款额中扣除10%行政费后退还余额。

1.8.       本公司接受现金、银行转账及电子支付工具缴付供款；使用电子支付时，会员需自行承担额外手续费。

1.9.       会籍不得转售、转让或以替代人使用。

1.10.    本公司保留所有争议及优惠调整的最终决定权。

2.           供款及付款方式

2.1.       会员须于每月的最后一天或之前完成当月供款，可以亲临帝锋金银币门市部或透过电话客服处理。

2.2.       会员缴款时需提供姓名及登记电话以核对身份，确保交易安全。

2.3.       会员须当场确认供款期数无误，并妥善保存收据；完成缴款后提出异议，本公司概不负责。

3.           标会方法及条款

3.1.       会员完成 12期 或18期供款后，方可申请标会。会员须亲临帝锋金银币门市部，出示有效证明文件及最后一期供款收据申请办理标会手续。

3.2.       会员必须完成所需供款及于会籍有效期内申请标会，一次性以可换购或补差价换购足金产品、钻饰、手表或定价收藏币乙件（不可并单），产品价值须高于换购总值。

3.3.       标会时，客人若选择换购现价足金产品，需以当日「帝锋供金会」所示的克数基准计算差价。

3.4.       标会不适用于促销期优惠的产品，亦不可迭加其他优惠（包括优惠礼券、联营优惠等）。

3.5.       若会员出售标会所得产品，按本公司网站 www.emperiogoldcoins.com 所载之《金银回购政策》处理。

3.6.       未完成供款者不能标会只能选择退会，本公司将于总供款额中扣除10%行政费后退还余额。

4.           保障私隐

4.1.       本公司严格遵守 香港法例第486章《个人资料（私隐）条例》，确保在数据收集、使用及保留、转移及查阅等符合法规要求。

4.2.       具体政策详见本公司网站 www.emperiogoldcoins.com 所载之《私隐政策》为准，本公司保留所有争议的最终决定权。

5.           其他条款

5.1.       本公司保存的所有账本及记录（包括供款、标会及其他交易）均视为最终法律凭证。

5.2.       本公司保留以下权利：
(i) 以等值物品替换优惠、礼品或礼券； 
(ii) 修改、补充或终止《帝锋供金会》条款及会籍；
(iii) 争议时以本公司网站 www.emperiogoldcoins.com 所载之《条款及细则》为准。

5.3.       如会员于有效会籍及供会期内不幸离世，需由法定授权人提供遗嘱认证等文件，按公司程序完成会籍转移。提交申请表即代表会员表示向本公司陈述、保证及承诺以下事项：
(i) 保证所提供予本公司的所有数据及详情均属完整及正确无误；
(ii) 已确定清楚阅读、理解并同意遵守所有条款及细则。

5.4.       本公司倘若由于不可抗力的原因（包括由于天灾、火灾、水灾、意外、暴乱、战争、政府政策、禁运、罢工、劳动困难、设备故障或任何本公司不能控制的情况）导致服务中断，本公司均不会承担责任。

5.5.       未经本公司书面同意，会员不得转让条款中的任何权利或责任。

5.6.       若本条款及细则其中任何条款被解释为非法或无效，该等条款将被删除及不影响其余条款的合法性及执行力。

5.7.       本条款及细则为双方最终协议，取代之前所有口头或书面约定。

5.8.       本公司可就以上条款及细则作出修改，并不作提前通知。如有任何争议，本公司保留最终的决定权；中英文本冲突时，以中文为准。

5.9.       本条款及细则按照中华人民共和国香港特别行政区法律诠释，本公司及会员同样受香港法院所管辖。

“EGC Gold Club” Terms and Conditions

1.           Membership Guidelines

1.1.      "Company" refers to EMPERIO GOLD AND SILVER COINS (HK) LIMITED.

1.2.      "Redemption" means exchanging accumulated contributions for one EMPERIO product (non-combinable) with value exceeding the total contribution amount.

1.3.      "Redemption Amount" is the final payment made by members upon redemption.

1.4.      The membership validity expires on the last day of the month in which the final contribution payment is made.

1.5.      Members must complete all required contributions and apply for product redemption (标会) within the membership validity period. If a member fails to redeem within the validity period, it will be deemed a forfeiture of rights. The Company will refund the remaining balance after deducting a 10% administrative fee from the total contributions.

1.6.      If a member applies for early withdrawal during the contribution period, the Company will refund the remaining balance after deducting a 10% administrative fee.

1.7.      Members are granted a 3-month grace period for contributions:
(i)  12-month contribution plan must be completed within 15 months.
(ii) 18-month contribution plan must be completed within 21 months.

*Failure to complete contributions within the grace period will result in automatic termination of membership. The Company will refund the remaining balance after deducting a 10% administrative fee.

1.8.      Accepted payment methods: Cash, bank transfer, and credit card. Members using credit card must bear any additional transaction fees.

1.9.      Memberships cannot be resold, transferred, or substituted to another person.

1.10.   The Company reserves the final right to adjust promotions and resolve disputes.

2.          Contribution & Payment Procedures

2.1.      Members must complete monthly contributions by the last day of each month. Payments can be made in person at the Company retail store, or via customer service hotline.

2.2.      Members must provide their name and registered phone number for identity verification.

2.3.      Members must verify the contribution instalment on-site and keep the receipt. The Company’s will not entertain disputes raised after payment completion.

3.          Redemption (标会) Rules

3.1.      Members must complete 12 or 18 instalments before applying for redemption. Members must visit the Company’s retail store in person with valid ID and the final instalment receipt.

3.2.      Members must complete all required contributions and apply for product redemption (标会) within the membership validity period. Members may redeem one item  of gold products, diamond jewellery, watches or collectible coins (non-combinable). Product value must exceed the Total Value.

3.3.      For gold product redemption, the weight and price differences will be calculated based on the daily gold rate of “EGC Gold Club”.

3.4.      Cannot be combined with other offers (e.g., discount coupons, partner promotions).

3.5.      If members resell redeemed products, For details, refer to the “Buyback Policy” on the Company’s website: www.emperiogoldcoins.com.

3.6.      Members who fail to complete contributions cannot redeem and may only withdraw. The Company will refund the remaining balance after deducting a 10% administrative fee.

4.          Privacy Policy

4.1.      The Company strictly complies with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486).

4.2.      For details, refer to the "Privacy Policy" on the Company’s website: www.emperiogoldcoins.com. The Company reserves the final right of decision in all disputes. 

5.          Additional Terms

5.1.      All account books and transaction records (contributions, redemptions, etc.) are legally binding.

5.2.      Company’s Rights
(i) Substitute gifts/vouchers with items of equal value. 
(ii) Modify, supplement, or terminate “EGC Gold Club” membership terms.
(iii) Resolve disputes based on the “Terms & Conditions” on the Company’s website: www.emperiogoldcoins.com.

5.3.      If a member passes away during the valid membership period while still making contributions, the legally authorized representative must provide probate documents (e.g., grant of probate or letters of administration) to complete the membership transfer in accordance with the Company's procedures. By submitting the application form, the member hereby represents, warrants, and undertakes to the Company the following:
(i)  All information and details provided to the Company are complete, accurate, and correct;
(ii) The member has thoroughly read, understood, and agreed to comply with all terms and conditions.

5.4.      The Company shall not be liable for any service interruption caused by force majeure events, including but not limited to natural disasters, fire, flood, accidents, riots, wars, government policies, embargoes, strikes, labor disputes, equipment failures, or any other circumstances beyond the Company's control.

5.5.      No member may transfer any rights or obligations under these Terms without the Company's prior written consent.

5.6.      If any provision of these Terms is found to be illegal or unenforceable, such provision shall be severed without affecting the validity and enforceability of the remaining provisions.

5.7.      These Terms constitute the entire agreement between the parties and supersede all prior oral or written agreements.

5.8.      The Company reserves the right to amend these Terms and Conditions without prior notice. In case of any disputes, the Company's decision shall be final. Where there is any discrepancy between the English and Chinese versions, the Chinese version shall prevail.

5.9.      These terms are governed by Hong Kong SAR laws, and both parties submit to the jurisdiction of Hong Kong courts.

北角电气道180号百家利中心21楼

电话: (852) 2512-8907

WhatsApp: 96388209

WeChat ID: emperiogoldandsilver

官网: https://emperiogoldcoins.com

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